Privacy policies

Almuercito Corazón is committed to ensuring the confidentiality and privacy of personal information obtained through its online services. We suggest reading the regulations described below to understand the treatment of personal information when using our services on the site almuercitocorazon.com. These confidentiality rules may change in the future. It is recommended to review them periodically.

.

1. TYPE OF PERSONAL INFORMATION OBTAINED
   At Almuercito Corazón we obtain information in different ways from various areas of the website. Said information is subject to confidentiality and privacy rules that the user voluntarily enters the website. The creation of a personal profile, registration for the Promotional Mail service, registration for loyalty programs, use of profiles on social networks to obtain promotions, sending gifts at home, as well as the information requested for participation in contests, raffles and online surveys that are conducted occasionally. For each of these programs, the information requested is different and is stored in separate databases.

.

My account. Among the information requested from the user is: name, surname, physical address, email address, telephone number, cell phone number, birthday, among others. When requesting our services, it will be completely mandatory to provide all this required information. Almuercito Corazón may contact its users at any time to confirm customer information, shipping, etc., by any of the following means: telephone, cell phone or email. It will be at the discretion of Almuercito Corazón to contact the customer to send their gift or to complete a transaction.

.

Sending Gifts to Third Parties. The information that clients provide about the recipients includes: name, surname, email address, telephone, cell phone, physical address, among others. This information will be used to successfully send the gift requested by the customer. It is strictly forbidden to share this information with users who are not the holders of personal accounts of Almuercito Corazón.

.

.

All the information obtained by Almuercito Corazón will be protected on a 100% secure server that resides through a firewall designed to block access from outside the company. Unfortunately, no transmission over the internet can guarantee your 100% security. Almuercito Corazón will endeavor to keep and protect this information as much as possible through our security systems.

.

1. USE OF PERSONAL INFORMATION
   Almuercito Corazón uses the information provided during the completion of a new account, surveys, dynamics, and program subscriptions to conduct internal studies on user demographics, interests, and behavior. The objective will be to offer useful information and promotions for users to improve the experience of using the site.

Promotional emails. The information obtained is for the exclusive use of Almuercito Corazón. Advertising through the promotional mailing system is done through notices which are sent to the client to the email address provided when making an account if the client indicated that they want to be part of the promotional mailing list. The customer may modify or cancel the subscription to the promotional email system whenever he wishes.
Cancellation of Subscription to Promotional Mails: Users who wish to stop receiving promotional newsletters or modify the frequency of delivery may do so by clicking Cancel Subscription in the footer of any email sent by almuercitocorazon.com.

1. COOKIES AND THEIR USE
   Cookies are pieces of information that are sent by the website to the user's browser. Cookies are stored on the client's hard drive and are used to determine their preferences when connecting to the services of the Almuercito Corazón site to track certain behaviors or activities carried out within the almuercitocorazon.com website.

It is necessary to have cookies enabled in some sections of our site in order to perform some functions to work.

Cookies will allow:

Recognize the client when entering the website and offer a personalized experience.
Know the personal configuration of the site specified by the client.
Calculate the size of the audience and measure parameters such as traffic, frequency of use and most visited sections of the site, thus reflecting their habits and preferences. This information allows you to display higher quality content, headlines and promotions for users.
Activity tracking to detect if the user has filled out survey information and avoid displaying it again, among others.

1. CONFIDENTIALITY OF INFORMATION
   The information requested from the user by almuercitocorazon.com will be for the exclusive use of the company and will not be shared under any circumstances, unless otherwise specified.

Almuercito Corazón does not share confidential information with third parties, except with the express authorization of the users or when it has been required by a court order to comply with the procedural provisions.

Almuercito Corazón does not sell or rent user information. If the user's personal data should be shared with commercial partners or sponsors, the user will be notified before they are registered or transferred. The user can choose if they do not want to share their data with third parties in this situation.

.

MODIFICATION OR UPDATING OF THE INFORMATION
The personal data provided by the user will be part of a file that will contain their profile. The user can modify his profile at any time by logging into his account.

Almuercito Corazón advises the user to update their data each time they undergo an update to provide a more personalized service.

1. PERSONAL INFORMATION PROTECTION
   The information provided by the user is secured by a personal ID number which only the user can access and of which only he is aware.

Almuercito Corazón will not request the user's password by any means. The user is solely responsible for keeping his password secret. Almuercito Corazón recommends logging out of your account and closing the browser window when your activity ends, especially if you share a computer with someone or are in a public place / internet cafe.

1. CONFIDENTIALITY OF MINORS
   Almuercito Corazón will collect the minimum possible information from minors to provide its services.
   Almuercito Corazón does not request personal identification information from minors. Minors should always ask their parents for permission before sending personal information to another user who is online.

2. ACCEPTANCE OF TERMS
   This confidentiality / privacy statement is subject to the terms and conditions of Almuercito Corazón, which constitutes a legal agreement between Almuercito Corazón and the user. If the user uses the services of Almuercito Corazón it means that they have read, understood and agreed to the terms set forth above. If you do not agree with them, the user should not provide any personal information or use the services of Almuercito Corazón.

3. MINIMUM PRINCIPLES OF OUR PRIVACY / CONFIDENTIALITY POLICY
   The principles that govern its privacy and confidentiality policies for the information provided by users of its online electronic services are briefly outlined below:

Almuercito Corazón uses customer information only for the purposes mentioned above and will be for the exclusive use of the company.
Almuercito Corazón will avoid the disclosure of customer / user information, doing so only with respect to those data that are expressly authorized to do so.
At all times Almuercito Corazón is attentive to the concerns expressed by customers and users regarding the management of the information they provide for the various online processes.
Almuercito Corazón shares the responsibility of taking care of the information with its employees, making them participate in the guidelines set forth in this document.